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They had this experience with Bordeaux Tourism & Conventions
E
Great overview
This was an enjoyable way to get a quick background and understand the history snd layout of the city. From here went off on our own to enjoy lunch and explore further
S
Wonderful walking tour.
Wonderful tour with a great guide. His knowledge and send of humor made the tour so interesting and entertaining.
P
walking & exploring St Emillion was interesting and much better than I expected. The one wine tasting was pretty good too!
enjoyed!
R
Very disappointing
We were at the starting point (outside tourist office) in good time but the guide had already departed without us! With the help of the tourist office staff we were able to track the guide and group down, but we were offered no apology or explanation.
The guide was very dismissive towards us and all other English speaking participants and we had the distinct impression that he was imparting more information to the French speakers than to the English speakers. We were also aware that he made reference to 'Les Anglais' when he was speaking to the French speakers and that whatever he said made them laugh.
Whilst the guide had the demeanour of a French 'Mr Bean' he did not make us laugh, nor did we feel very enlightened by the small amount of information he was able to impart.
Generally, the guide placed too much focus on the old buildings to the detriment of other topics such as culture and what makes the contemporary Bordeaux 'tick'. More importantly, he failed to convey his own enthusiasm for, or even interest in, Bordeaux.
M
Chateaux and terroirs.
The value for money paid was low.
The presentations were very basic; the English used in the first presentation was poor.
The wines tasted were not great.
The tour leader was good; he was helpful and provided good information about the region.
Other than that, I did not enjoy the tour.
Answer from Mr. l'Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Madame, Thank you for your feedback. We're sorry to hear that the visit did not fully meet your expectations. However, we would like to highlight that the wines served during the tasting were classified growths (Grands Crus Classés), carefully selected from renowned estates known for the exceptional quality of their wines. These vineyards represent some of the most respected names in the Bordeaux region, and we strive to offer our guests a tasting experience that reflects the richness and prestige of this heritage. We appreciate your comments, as they help us continually improve the experience we offer. Should you return to Bordeaux, we would be happy to welcome you again and share more of what our region has to offer. Best regards, The Bordeaux Tourist Office teamM
Enjoyed climbing the Porte to see the view over the river.
Enjoyed the quick climb the Porte to see the view over the river. Ticket purchase was easy too.
Answer from Mr. l'Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Richard, It is with regret that we read your review. We have noticed your feedback about the visit and thank you for it. In a quality concern, we sent your impressions to the guide to improve the quality of this tour in the future. We hope that you enjoyed your time in Bordeaux anyway and looking forward to welcome you again. Best regards. Bordeaux Tourist Office team