Bordeaux Tourist Office partner

Bordeaux Tourism & Conventions

The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.

Ecocertified partner

Bordeaux Tourism & Conventions has the following certifications for its sustainable management: Accueil Vélo, Tourism and handicap and ISO 20121.

They had this experience with Bordeaux Tourism & Conventions

J
Not the best tour
Jenny McClintock 09/22/2026
The tour was a mix of English and French… a bit of a disappointment given I thought it was an English-speaking tour. 75% of the context was in French and while some of the information was informative I was better off using ChatGPT as a tour guide. I passed a few other tours while exploring the city and they seemed more engaging and informative
C
Very good
Cameron Ritchie 09/21/2026
A very enjoyable afternoon with tw very different chateaux to visit. I enjoyed the intimacy and enthusiasm at the Sauternes chateau.
S
St Emilion Tour could be better
Sibylle Stolte 09/20/2026
The town St Emilion is outstanding. It was a big group - the guide was very rude and hectic, unfriendly. The first wine tasting was okay- not more, the second bio vinery had terrible wine . The trip was not worth the money

Answer from Mr. l'Office de Tourisme et des Congrès de Bordeaux Métropole

Dear Madam, We are sorry to read that you were unhappy with certain points of your tour. We hope that you enjoyed your tour despite that and thank you for your review. Best regards. Bordeaux Tourism Office Team ,
D
Too short for what is planned
Diane Jamieson 09/18/2026
The ciait was far too rushed. We left at 1:45 and we were hurried through the monolithic church. Some people didn’t even walk down to it because the guide was really rushing us. Then we had 30 minutes to see St Emilion. Way too short! This should be a half day visit in itself. Then we went to the winery and had a great presentation. Two small sips of a wine at the end was not enough. There were not enough seats for everyone and the glasses had not been prepared in advance. Chose the tourism office tour because I thought I wanted to support Bordeaux. Unfortunately, I would not recommend this to others. Take a private tour where you can spend time in St Emilion and have a real wine tasting.

Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole

Good afternoon Diane, Thank you for your feedback, and please accept our apologies for the rushed pace and the issues at the wine‑tasting stop. We are forwarding your comments to the relevant service so they can review the timing in Saint‑Émilion and the organisation of the tasting. Best regards
S
Amazing Tour in Bordeaux-Highly recommended.
Sophie de Saint Pierre 09/18/2026
The best tour guide! Bruno was so funny and informative that I could literally picture how life was in Bordeaux over the centuries. With a great sense of humor, Bruno has a unique way to share his passion and love of Bordeaux.
T
Walking tour of Bordeaux
Timothy Powell 09/16/2026
Excellent guide ( Alcanides ? ) who was very good and knowledgeable . It was an excellent 2 hours. I would suggest this to my friends