Bordeaux Tourist Office partner

Bordeaux Tourism & Conventions

The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.

Sustainable commitments

Bordeaux Tourism & Conventions has the following certifications for its sustainable management: Accueil Vélo, Tourism and handicap and ISO 20121.

They had this experience with Bordeaux Tourism & Conventions

B
Bilingual Tour ok
Barbara T Rushing 05/24/2025
We did not understand that the tour would be both in French and English. The tour guide knew his material, but was difficult to hear since we didn’t have hearing boxes, the city traffic was very loud including jack hammers and some people in the tour talked among themselves when the guide was speaking in the language they didn’t speak… this was true for English as well as French speakers. It really was only a one hour tour, that required 2 hours of attention and standing. It could have been so much better or shorter. A bit disappointing, regretfully.

Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole

Dear Barbara, It is with regret that we have read your comment. We specify on our website that the tour is bilingual. We have noted your comments about the quality of listening, in the interests of quality, we have passed on your comments to the department responsible so that we can improve the quality of this guided tour in the future. The tourist office team
C
Two Bordeaux Treasures
CharlieSchultz 05/23/2025
The Porte Cailhau and the Musee de Aquitaine are an excellent window into the history of Bordeaux and the Aquitaine region. Seeing both places makes a complete history of that part of France.
J
A good wine tour
JAMES GUY 05/18/2025
Hostess was very good and knowledgeable on both local wine and history. Very articulate and provided interesting commentary but not overpowering . . It would have been better to get to taste a few more wines from the vineyards visited but overall very happy we did the tour
D
Great way to learn about Bordeaux
Diana Webster 05/16/2025
I would thoroughly recommend taking a tour of Port Cailhau. From the outside it is a very pretty photo opportunity, but within they have created a very interesting museum and tour in the renovated medieval gateway to the city. The interactive boards and speaking heads give insights into life through the ages and the views from the windows give a good perspective on the city. Overall great way to locate yourself in time and place in Bordeaux.
C
Not as fun as anticipated
Crystal 05/15/2025
Joined the tour to Medoc on Saturday and visited two vineyards. The tour was not as in depth as I thought. With explanation in both French and English, we just walked around and tried two wines in both locations.

Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole

Dear Crystal, Thank you for your feedback. We are sorry to hear that this tour was not what you expected. The Châteaux et Terroirs tour is often appreciated as you are accompanied by a professional guide who gives information during the bus journey (in French and English). We also ensure that the visit to the two châteaux is complementary. This makes the tour very good value for money. Please don't hesitate to write to us to tell us in more detail what you would have liked to find out more about, as this will help us to improve our tour. You can also contact us for personalised advice that might better match your expectations. In the hope that we will have the chance to make your experience a better one in the future. The Bordeaux Métropole Tourist Office team
J
Excellent guide in English. Bridget.
James 05/15/2025
Yes