The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.
They had this experience with Bordeaux Tourism & Conventions
P
Good value trip
Really enjoyed the trip, very educational, loved the wineries we visited and surrounding scenery and felt it was very good value for money
I
Terroir discovery
Amazing experience with a tour to discover two appellations which might be less known than others Bordeaux appellations, knowledgeable guide, great welcome in the two wine estates, quite different but both equally interesting, good weather, good wine, what's not to like!
Will definitely do another tour for my next trip to Bordeaux!
C
Lackt of connection
Guide could not enthusiat us for the city. The itinerary and places chosen to ilustrate the city were not appealing. She could have made a beter city story.
C
Highly Recommend
Our tour guide was great. This was a great way to see St Emilion and visit a winery. Highly recommend including the tour of the monolithic church.
B
Lovely afternoon out
This was a lovely afternoon trip. The 2 vineyards we visited were in gorgeous locations with so much rich history. The guides we had at each vineyard and the guide on the coach were all incredibly knowledgable and lovely.
The scenery we passed during the coach ride was wonderful. 10/10 would recommend and would happily do it all again.
A
Fairly good
When we arrived, we were greeted by quite a grumpy woman behind the counter. She pointed to where we should stand. A man then shouted to follow him & a group of about 16 people followed him. It was only accross two roads later that he turned around & waved his hands dismissively. He had a private group but hadn’t said that. So about 10 of us had to go back to the office. Then our tour guide turned up. We were a huge group & she struggled getting everyone sorted with headphones. The two staff at the tourist information were not helping in the slightest, very rude & told us to move from where we’d been told to stand. Totally unacceptable. Why did they not help her. They had nothing else to do!!!! It was pouting with rain & our headsets did not work all the time. The ear-pieces were dreadful. Really hurt our ears. Very cheap. Only one side of mine worked. The tour itself was ok & our guide was good. However, it wasn’t very exciting & I have done much better ones in different cities. Not sure worth the money…
Answer from Mr. l'Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Sir, It is with regret that we read your review. We have noted your feedback on the organization of the visit and thank you for it. In a quality concern, we sent your impressions to the service in charge to improve the quality for the customers of this guided tour in the future. Best regards. Bordeaux Tourist Office team
Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Carmen , It is with regret that we read your review. We have noted your feedback about the visit and thank you for it. In a quality concern, we sent your impressions to the service in charge to improve the quality of this guided tour in the future. Best regards. The Bordeaux tourist office team