Bordeaux Tourist Office partner

Bordeaux Tourism & Conventions

The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.

Ecocertified partner

Bordeaux Tourism & Conventions has the following certifications for its sustainable management: Accueil Vélo, Tourism and handicap and ISO 20121.

They had this experience with Bordeaux Tourism & Conventions

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One language only, please
Laura Machanic 06/24/2026
Our bilingual guide delivered the information first in French to the French-speaking half of the group (more than half perhaps), then in English to us English-speakers. My husband and I understand enough French that we heard he was shortening his English version quite a bit, especially as the tour went on, which was frustrating for us. We could see him offering the info in French with enthusiasm and detail, then turning to us with a “I just was saying how X or Y.:.” One sentence to summarize for us after many sentences in French. I think he was tired by the second half of the 2-hour tour and it was a large group and that’s a lot of info to deliver in 2 languages. I get it. But it made us feel dismissed. I’d recommend offering a full English language tour as advertised though I realize the finances of it are better when combining 2 groups.
J
Do it for the View. Stay for the Museum!
Jeff R 06/22/2026
The Porte Cailhua experience was lovely. The view is incredible and multiple floors of interactive exhibits, artifacts, stories, etc. definitely made Porte Cailhau a worthwhile experience. I have always wanted to go up into one of the gates in Bordeaux. And this experience certainly did not disappoint!

Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole

Thank you very much for this very positive comment. Best regards
D
St emillion half day tour with guide
Don Williams 06/21/2026
Guide was fun and a great communicator, very good tour. The way to do it
J
Amazing guide and content
Jorge Mejia 06/20/2026
Our guide Francois was amazing
S
Very interesting visit even if it less complete than in the past
Simone Boudellal 06/11/2026
I enjoyed this visit and the competent guide very much, but I was disappointed that the programme has been changed. My husband and our son were able to visit the underground and the top of the building some years ago with a smaller group. This access is not possible any more...

Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole

Dear Simone, we thank you for your feedback about the visit of the Grand-Théâtre. Actually, during this guided tour, we are limited to the areas to which we are granted access (it means :the foyer, the staircase, the Boireau lounge and a view of the auditorium from a glass-fronted box). Anyway, we are looking forward to welcoming you again. Best regards, Bordeaux Tourist Office team
P
Bordeaux history
Padraig Sisk 06/08/2026
Brilliant tour, well presented, highly recommended, and tourist office staff very good as well