The Tourist Office is at your disposal 7 days 7 to advise you, refer, offer tours and guided tours. Do not hesitate to contact us, it is with pleasure that we will discover the heritage and the vineyards of Bordeaux.
They had this experience with Bordeaux Tourism & Conventions
P
Half Day Wine Tour
We were able to book and pay for this online and found that this tour was a great way to get to know a little of Saint-Emilion and the Bordeaux region. We were on a cruise ship and this was much better value than the tours offered on board. The tourist board office (where the tour left from) was easy to find and the staff in there were very helpful and spoke good English. We enjoyed the underground church and looking round Saint-Emilion but it would have been great to have a little more time there. It was interesting hearing about the problems encountered growing grapes organically and using bio-dynamic methods at Chateau Dauphine at the tasting and we were under no pressure to buy. Bruno was a very interesting and helpful guide and coped well with the demands placed on him by some of the passengers! All in all a great tour!
J
Chateaux & Terroirs, Half-day wine tour
The tour was worthwhile albeit not long enough to truly enjoy the lovely village of Saint Emillion.
C
Bordeaux Walking Tour
Very disappointing. The english knowledge of pir guide was limited. The guide was German and she struggled to find the right words in english. Very limited knowledge about Bordeaux history, could not express herself well and could hardly answer any questions asked.
C
Couldn't hear a thing!
We were really looking forward to this walking tour, but unfortunately, it fell short of expectations. Our guide seemed knowledgeable and kind, but she was so soft-spoken that most of the group could barely hear her. She often stopped in noisy or crowded spots—next to a tram, or near other large groups—which made it even harder to follow along. She also answered individual questions without repeating the information for the rest of us, which left much of the group out of the loop.
As we passed another French-speaking Bordeaux walking tour, we noticed how much more engaging and audible their guide was—it really highlighted the contrast. Our tour ended up running 30 minutes over the scheduled two hours, and we still didn’t feel like we gained a clear sense of the city or its history.
For a paid tour, we expected a more professional and engaging experience. This might be more understandable on a free tour, but paying guests deserve guides who are well-vetted and trained to engage with a group effectively. Overall, it was a disappointing experience.
Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole
Hello Chris, Thank you for taking the time to share your thoughts on this service. We are sorry to hear that the tour did not suit you, and we will pass on your feedback to the relevant department in order to improve the quality of our tours. We hope to welcome you again soon. Yours sincerely, The Bordeaux Metropole Tourist Office reception teamS
A very useful and educational trip. Both the guides were excellent, and I would like to give particular mention to the guide at the vineyard who's standard of English made the visit, as the explanation of the wine making process was very complicated. I
I liked the friendly and open way the wine-making process was explained and the educational nature of the tour of the vineyard. There were no problems with booking or during the trip and I would recommend it to friends.
F
Très intéressant
Le guide connaît son histoire, et le rend très bien. Beaucoup de détails intéressants sur l’aspect commercial de Bordeaux qui était une plaque tournantes du sucre aussi. Traiteur des fourrures du Canada. Je recommande sans hésiter.
Answer from Mr. l'Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Carlos, It is with regret that we read your review. We have noticed your feedback about the visit and thank you for it. In a quality concern, we sent your impressions to the guide to improve the quality of this tour in the future. Best regards.